Contact the RentGuest team in Iași

You can reach us on WhatsApp at +40 332 100 200 (fastest, ~15 min reply), by phone at the same number, or by email at contact@rentguest.ro (reply within 2 hours). All channels are staffed by our local team in Iași.

WhatsApp messages are typically answered within 15 minutes. Emails receive a reply in under 2 business hours. For emergencies during your stay — such as access issues or safety concerns — our phone line is available 24/7.

Yes. Our entire team speaks Romanian and English fluently. International guests can contact us on any channel in English — WhatsApp, phone, email, or the contact form.

Log in to your account at rentguest.ro, go to "My bookings", and select the reservation you want to change. Alternatively, contact us on WhatsApp or email with your reservation number. Cancellation terms depend on each property's policy.

Use the contact form on this page and select "Partnership" as the subject, or email us directly at contact@rentguest.ro. We'll schedule a free property assessment and guide you through the onboarding process. RentGuest currently operates in Iași, Timișoara, and Brașov.

Yes. For urgent situations during your stay — such as lockout, access code issues, or safety concerns — you can call us at +40 332 100 200 at any hour. Our team is based in Iași and responds immediately to emergencies.